We use certified materials and pay particular attention to sustainability.

Absolutely. All products intended for catering, food packaging, or takeaway are MOCA (Materials and Objects in Contact with Food) certified in accordance with EU regulations. You will find the indication “Suitable for food contact” or the glass/fork symbol on the packaging.

Yes, many of our disposable items—such as CPLA cutlery, PLA cups, and cellulose pulp containers—are biodegradable and compostable, compliant with the EN 13432 standard. On each product's information sheet, we clearly indicate whether it is compostable or only recyclable.

Of course! Contact us at ordini@generalpapir.com Specify the products and quantities you require: our team will send you a customized quote with the best eco-friendly solutions.

It's very simple: browse the site, select the desired products, and add them to your cart. Once you've made your selection, proceed to checkout and follow the on-screen instructions. If you have any questions, please contact us and we'll guide you.

We accept several secure payment methods, including credit cards and PayPal, or convenient installments with Scalapay. You can choose your preferred payment method directly during checkout.

Products in stock ship within 2–3 business days. Customized items generally ship within 20 business days. You'll receive an email with your tracking number as soon as your order is shipped.

Yes, we ship throughout the European Union via reliable courier partners.

Yes, you can request a return within 14 days of receiving your order, as long as the products are in the same condition as when you received them. Once the return is approved, your refund will be processed within approximately 10 business days.

For any inquiries, you can email us at ordini@generalpapir.com or call us at +39 351 1471186. We'll be happy to assist you with product selection or order management.